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Last updated: 3 October 2026

Delete your Know Your Kundli account

How to delete your Know Your Kundli account and its data, in the app or on the website, and what we keep.

About this page

This page is for the Know Your Kundli app for Android and iOS and the Know Your Kundli website, knowyourkundli.app. Both are run by Know Your Kundli, the developer of the Know Your Kundli app. One account works in both, so deleting it in either place deletes it everywhere.

Delete your account in the app

  1. Open the Know Your Kundli app and sign in.
  2. Go to the More tab and tap your name to open Account.
  3. Scroll to the bottom and tap Delete account.
  4. Read what will be deleted, type DELETE and tap Delete my account.

Your account is deleted straight away and you are signed out.

Delete your account on the website

  1. Sign in at knowyourkundli.app with the account you use in the app.
  2. Open the account menu and choose Account settings (or go to knowyourkundli.app/account).
  3. Under Delete account, choose Delete account.
  4. Read what will be deleted, type DELETE and choose Delete my account.

What we delete

  • Your profile: name, email address and phone number
  • Saved charts (kundlis) and the birth details in them
  • Your Vedic AI conversations
  • Family groups, life events and remarks you added
  • Pending and confirmed appointments, which are cancelled

Deletion is immediate and cannot be undone. Your sign-in (Google, email or phone) is removed too, so if you sign in again later you start a new, empty account. Unused AI tokens cannot be recovered.

What we keep

  • Payment records and the AI token ledger, kept in anonymised form (no longer linked to your name, email or phone) because accounting and tax law requires it. We keep payment and tax records for up to 8 years.
  • Other records only where a law requires us to keep them, for as long as it requires.
  • Copies in short-lived backups, which are overwritten on their normal cycle.

See our Privacy Policy for how long each kind of data is kept.

Can't sign in, or need help?

If you can no longer sign in, email support@knowyourkundli.app from the email address on your account (or give the phone number you signed in with) and ask us to delete your account. We may ask you to confirm the account is yours, and we complete requests within 30 days.

Astrologer and admin accounts are closed by our support team, not in the app. Email support@knowyourkundli.app from that account’s email address.

For other privacy requests, see our Contact & Grievances.